Last updated: July 28, 2026

Built to Impress Epoxy (“Built to Impress Epoxy,” “we,” “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through builtoimpressepoxy.com (the “Site”), how we use it, and the choices you have.

By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

Information We Collect

Information You Provide Directly

When you request an estimate, contact us, or otherwise communicate with us through the Site, we may collect:

• Name
• Phone number
• Email address
• City or service address
• Details about your project, such as space type, approximate square footage, current condition, existing coating, preferred system, desired colors, and timing
• Photos you upload of your concrete surface
• Any other message or information you choose to share with us

Information Collected Automatically

When you visit the Site, certain technical information may be collected automatically, including:

• IP address
• Browser type and device information
• Pages viewed and time spent on the Site
• Referring website or source
• General location information derived from your IP address

This information is typically collected through cookies, analytics tools, and similar technologies, described further below.

How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and inquiries
• Schedule consultations and site evaluations
• Recommend an appropriate coating system based on the details you provide
• Communicate with you about your project
• Improve the Site and our services
• Maintain records of past customers for service and warranty purposes
• Send follow-up communications, such as project updates, review requests, or promotional offers, where permitted
• Comply with legal obligations

We do not sell your personal information.

Cookies and Tracking Technologies

The Site may use cookies and similar technologies to support functionality, remember preferences, and understand how visitors use the Site. This may include tools such as Google Analytics and advertising platforms like Google Ads and Meta Ads, which help us measure the performance of our marketing and better understand our audience.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

How We Share Information

We do not share your personal information with third parties except in the following circumstances:

• Service providers. We may share information with vendors who help us operate the Site and our business, such as hosting providers, form and email services, scheduling tools, and analytics or advertising platforms. These providers are only permitted to use your information to perform services on our behalf.
• Legal requirements. We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Built to Impress Epoxy, our customers, or others.
• Business transfers. If Built to Impress Epoxy is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Photo Uploads

If you upload photos of your concrete surface as part of an estimate request, we use those photos solely to evaluate your project and prepare an estimate. Photos may also be used, with your permission, in our project gallery or marketing materials.

Data Retention

We retain personal information for as long as necessary to respond to your inquiry, complete a project, meet our business and legal obligations, and support ongoing customer service. Project and photo records may be retained for a longer period to support warranty, reference, and portfolio purposes.

Your Choices and Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly

To exercise any of these rights, contact us using the information below.

Children’s Privacy

The Site is intended for adults seeking residential or commercial flooring services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Third-Party Links

The Site may contain links to third-party websites, such as social media pages or review platforms. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies separately.

Security

We use reasonable administrative and technical safeguards to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Built to Impress Epoxy Serving South Florida Phone: (954) 352-9871 Email: info@builtoimpressepoxy.com